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RFM segmentation – A complete guide for eCommerce players
user experience

RFM segmentation – A complete guide for eCommerce players

Successful eCommerce businesses that have been able to prosper in a cut-throat environment know what a treasure trove loyal customers can be. They toil hard to keep their existing customers…

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June 19, 2020
Great customer Support and How to Use Technology for it – A Complete Handbook
user experience

Great customer Support and How to Use Technology for it – A Complete Handbook

A Southwest passenger, Stacy Hurt, who flew home just a night before a chemotherapy session found out that her luggage was missing. That bag contained some treasured items (a rosary…

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April 7, 2020
Design for UX – 5 ways to use cognitive bias
user experience

Design for UX – 5 ways to use cognitive bias

How to use cognitive bias to design products and online services for exceptional experience.

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December 9, 2019
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